Refund and Returns Policy

Overview

Goods sold are not Exchangeable, Returnable or Refundable. We guarantee all product is in good condition before it ships out.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several conditions are exempt from being returned. Product are wrongly delivered.

To complete your return, we require a receipt or proof of purchase.

Refunds

No refund allows. Several conditions are exempt from being refunded. Product has been delivered in a damaged condition, or the product are expired, or the product which was ordered not included in the delivery.

To complete your refund, we require a receipt or proof of purchase.

Once your request is received and process, we will notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a fund transfer to your bank account within a certain number of days.

If you still have not received your refund yet, please contact us at sales@hasniff.com.my.

Exchanges

No exchange allows. We only replace items if they are defective or damaged.

Shipping returns

To return your product, please contact us at sales@hasniff.com.my for further instructions.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need help?

Contact us at sales@hasniff.com.my for questions related to refunds and returns.